TERMS & PRIVACY
We're committed to transparency and clarity.
1. Cancellation and Refund Policy
– If you cancel your registration more than 60 days before the retreat begins, we will refund your payment. However, an administrative fee of €150 will be retained for internal costs. You also have the option to transfer your payment to another date. The same administrative fee of €150 will be retained for internal costs. If you do not use your payment within one year, no refund will be issued and it cannot be transferred to a later date.
– If you cancel your registration less than 60 days before the retreat begins, your payment will not be refunded. However, you have the option to transfer your payment to another date. An administrative fee of €150 will be retained for internal costs. If you do not use your payment within one year, no refund will be issued and it cannot be transferred to a later date.
– If you cancel your registration less than 30 days before the retreat begins, or if you do not attend the first retreat session, or if you withdraw from the retreat after it has started, no refund will be made. The exception to this policy is if Injoy determines, after your enrolment, that the retreat is not suitable for you. In this case, we will fully refund your payment.
– In the event that Injoy cancels the retreat, the full payment will be refunded to you.
– If you suffer from sudden ill health, or recent bereavement, please contact us immediately to email@example.com. Your retreat fee can be suspended until a suitable alternative date can be found. Refunds may be considered if a medical certificate is provided. However, the administrative fee of €150 will be retained for internal costs.
– All requests for cancellations and refunds must be sent via email to firstname.lastname@example.org
2. Changes made by Customer after booking
– In case you want to change your booking to a later date, the new program must happen within a year from the change request.
– Should you request a change to your booking, the prices applying to the new booking will be those prices applicable on the day the new booking is made following the requested amendment.
To secure a retreat booking you will be required to pay a full price, 50% or the first installment of a monthly payment plan, as shown on the program’s page. We accept Credit Cards, PayPal and bank transfer payments. Injoy does not charge a service fee for processing the payments. Please note that when paying in a currency other than the payment of the program, you must take into account the exchange rate and the commission of their bank. Injoy is not responsible and in control of the applicable bank fees, bank commissions and exchange rate. If you wish to use a different method of payment or if you have any questions related to payments, please contact us at email@example.com and we will be happy to assist.
4. Waiver of liability and hold harmless
As one of the conditions of your participation, you specifically release Injoy, its students, agents and employees from any claims or liabilities of any kind whatsoever, arising from or related to your
participation in its activities, including accidents, medical, personal, etc.
5. Mental Health Acknowledgment and Responsibility
You recognize the importance of good mental health for your safe participation in Injoy’s activities. You hereby pledge to promptly notify Injoy of any issues or concerns with your mental health that
might affect your participation. You further understand and agree that you are solely responsible for consulting with your own therapists, doctors, or other healthcare professionals regarding your mental health and that Injoy is not responsible for providing or ensuring such consultation or support.
6. Photo release
You agree to grant to Injoy and its authorized representatives permission to record on photography, film and/or video, pictures of your participation. I further agree that any or all of the material photographed may be used, in any form, as part of any future publications, brochure, or other printed, digital or online materials used to promote Injoy, and further that such use shall be without payment of fees, royalties, special credit or other compensation.
Injoy is committed to safeguarding your privacy. Contact us at firstname.lastname@example.org if you have any questions regarding the use of your Personal Data and we will gladly assist you.
Responsible for data processing
Name of the controller: Injoy.
Registered office and place of business: Rua Abel Pereira Gomes 101 4455-013 Lavra
Purpose of data processing
The purposes of the processing of personal data that you provide as a User during the process of consulting, contracting, or purchasing any of the products or services of Injoy, are the following:
• Respond to your requests for information or estimates through our website.
• Know your opinion about our services.
• Notify changes or updates in our Services.
• Send information to the User of any kind and by any means, including sending commercial communications to the email address provided by the User, regarding the services and products
offered by Injoy. All these communications will be made with the consent of the User.
Injoy, during the consulting session, or for the provision of its services, will collect and process some personal information required for the aforementioned activities. The information we collect from you includes – but it’s not limited to your name, surname, phone, email, VAT number, postal address.
The User knows and accepts that not disclosing certain personal data will prevent Injoy from providing the previously mentioned services. Under no circumstances, Injoy will cede, exploit, disclose or sell this information, or process it for a use different from the ones expressly indicated here. During the registration process, the User will be informed of the non-obligatory nature of the collection of some of the data for the provision of the services of Injoy.
Unsubscribe from commercial communications
The User has the right to revoke at any time the consent given for sending commercial communications with a simple notification to Injoy, by simply stating that this User does not wish to continue receiving commercial communications. For this purpose, the Users may either revoke their consent in the manner described in the previous section or click on the link included in each
commercial communication, thus canceling the sending of electronic commercial communications.
Injoy commits to comply with its obligation of privacy and secrecy of personal data and its duty to keep them secure and will take the necessary measures to prevent alteration, loss, treatment, or
unauthorized access, in accordance with the provisions of regulations applicable. Injoy is a company concerned about the privacy of its Users and, in order to strengthen the confidentiality and integrity of information of your business, continuously maintains the supervision, control, and, evaluation of its systems and IT infrastructure.
informed of the changes made in the processing of their personal data and, if required by the applicable regulations, the User may be duly informed by other available means.